While you promote one thing it’s ultimate. Your not a enterprise and you probably did nothing unlawful. I’d simply transfer on. It truthfully seems to be like his Wi-Fi of somthing. The Xbox wants open nat and good Wi-Fi. I’ve had ISP prior to now not work for Xbox and others not work for PlayStation.
This isn’t your deal transfer on. If he was good he’d determine it out.
Additionally nobody energy cycles proper. On Xbox go to setting. Go to energy setting full shutdown. After it’s off unplug it and hit energy button then wait 30 sec. Xbox doesn’t shut off totally with energy loss. Kinda like a swap remembers stuff. So the software program must shutdowns then energy cycle it.
Edit: That is the recommendation it is best to comply with. It’s not your fault or deal. Downvote if you’d like